Terms of Service for Agaso USA LLC

Effective Date: April 20, 2025

Welcome to Agaso USA LLC. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By using our website or purchasing from us, you agree to these Terms.

1. Company Information

Agaso USA LLC is a Delaware limited liability company, with a business office located at:

Agaso USA LLC
8 The Green, STE B
Dover, Kent 19901
Phone: +1 267-393-2192
Email: info@agasoequestrian.com

2. Use of Our Website

You agree to use this website for lawful purposes only. You must not misuse this website or use it to conduct any illegal activity.

3. Product Descriptions and Pricing

We strive for accuracy in product descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content are accurate, complete, or error-free. Prices and availability are subject to change without notice.

4. Orders and Payment

All purchases made through our site are subject to product availability. We reserve the right to limit the quantity of products we supply, refuse or cancel any order, and/or prohibit sales to resellers.

5. Shipping, Returns & Refunds

Please refer to our Shipping & Returns Policy for details on our shipping practices, return window, and refund process.

6. Limitation of Liability

To the fullest extent permitted by law, Agaso USA LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to your use of our website or purchase of our products.

7. Intellectual Property & Trademarks

All content on this website—including but not limited to text, graphics, product names, photographs, logos, button icons, images, audio clips, videos, software, digital downloads, and data compilations—is the exclusive property of Agaso USA LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

All trademarks, service marks, trade names, and logos (collectively, “Marks”) used on this site are either the registered or unregistered property of Agaso USA LLC or are used with permission from the rights holders. Use of any Marks displayed on the website without prior written consent is strictly prohibited.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, its content, or services without our express written permission. All rights not expressly granted are reserved.

Intellectual Property Infringement Claims

Agaso USA LLC respects the intellectual property rights of others and expects our users and partners to do the same.

If you believe that your copyrighted work or other intellectual property has been used or displayed on our website in a way that constitutes infringement, or if you believe that Agaso USA LLC is infringing on your intellectual property in any form, please contact us promptly with the following information:

  1. A detailed description of the intellectual property you claim has been infringed;

  2. A description of where the material is located on our site (including specific URLs, if possible), or details about the product, name, or design you believe is infringing;

  3. Your name, mailing address, telephone number, and email address;

  4. A statement that you have a good faith belief that the disputed use is not authorized by the rights owner, its agent, or the law;

  5. A statement, under penalty of perjury, that the information you’ve provided is accurate and that you are the owner or authorized to act on behalf of the owner of the intellectual property;

  6. Your electronic or physical signature.

Please send your claim or inquiry to:

Agaso USA LLC
Attn: Intellectual Property Claims
8 The Green, STE B
Dover, Kent 19901
Email: info@agasoequestrian.com
Phone: +1 267-393-2192

We take intellectual property concerns seriously and will review all notices received. If appropriate, we will take action which may include modifying or removing allegedly infringing content or responding with further clarification.

8. User Submissions

By submitting any content (reviews, feedback, etc.), you grant Agaso USA LLC a non-exclusive, royalty-free, worldwide, and perpetual license to use, reproduce, modify, adapt, publish, and display such content in any media.

9. External Links

This website may contain links to third-party websites. We do not control or endorse those sites and are not responsible for their content, privacy policies, or practices.

10. Disclaimer

Our website is provided "as is" without warranties of any kind, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.

11. Indemnification

You agree to indemnify, defend, and hold harmless Agaso USA LLC and its affiliates, officers, directors, and employees from any claim or demand, including attorneys’ fees, arising out of your use of our website or violation of these Terms.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware. Any disputes shall be resolved in the state or federal courts located in Delaware.

13. Tariffs and Regulatory Changes

Agaso USA LLC reserves the right to adjust product pricing and shipping policies in response to changes in applicable tariffs, duties, taxes, or other trade regulations.

While others are adjusting pricing due to manufacturing tariffs, Agaso maintains transparency and value through our trusted supply chain in India. Our manufacturing partner adheres to strict ethical standards, including no child labor and the payment of a living wage. We are proud not to manufacture in China and are committed to responsible sourcing.

If you have questions about how tariff changes may affect your purchase or delivery, please contact us at info@agasoequestrian.com.

14. Changes to These Terms

We may update these Terms from time to time. All changes are effective immediately when posted. Your continued use of the website constitutes acceptance of those changes.

15. Contact Us

If you have any questions about these Terms, please contact us:

Agaso USA LLC
8 The Green, STE B
Dover, Kent 19901
Email: info@agasoequestrian.com
Phone: +1 267-393-2192