Privacy Policy for Agaso USA LLC

Last Updated: April 20 2025

At Agaso USA LLC ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, and engage with us in any way. This policy also outlines your rights under various privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We collect various types of personal information that identify, relate to, or could reasonably be linked to you or your household. In the past 12 months, we have collected the following categories of personal information:

  • Identifiers: Name, address, email address, phone number, and account information.

  • Personal Information: Categories listed in the California Customer Records statute, such as payment card information.

  • Commercial Information: Purchase history, transaction data, and product preferences.

  • Internet or Network Activity Information: IP address, browser type, and interaction with our website, including browsing history and clickstream data.

  • Geolocation Data: Physical location information, such as your IP address location.

  • Other Information: Any additional information you provide voluntarily (e.g., feedback, product preferences).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including billing and shipping.

  • To manage your account, provide customer service, and address inquiries.

  • To improve our website, products, and services, and personalize your shopping experience.

  • To communicate with you about your orders, promotions, and new product offerings (with your consent where necessary).

  • To send you marketing materials and targeted advertising, where applicable.

  • To detect, prevent, and address security incidents, fraud, or unlawful activity.

  • To comply with legal obligations and respond to legal requests.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your interactions with our website. These technologies help us analyze website traffic, optimize user experience, and deliver personalized content and ads. You can control the use of cookies through your browser settings or opt out via third-party tools.

For more information on how we use cookies and how you can manage your preferences, please visit our Cookie Policy.

4. Sharing of Personal Information

We do not sell your personal information. However, we may share your data with the following parties for business purposes:

  • Service Providers: Payment processors, fulfillment services, customer support, and marketing platforms.

  • Business Partners: To deliver co-branded services and promotions, with your consent.

  • Legal and Compliance: To comply with applicable laws, respond to legal requests, enforce our terms, and protect against harm.

We do not share your information with third parties for their own marketing purposes without your explicit consent.

5. Your Rights Under California Law (CCPA & CPRA)

As a California resident, you have the following rights:

  • Right to Know: You can request information about the personal data we collect, how it is used, and who it is shared with.

  • Right to Access: You can request access to your personal data, including the right to know the specific pieces of information we have collected.

  • Right to Delete: You can request deletion of your personal data, subject to certain exceptions.

  • Right to Opt-Out: You have the right to opt out of the sale of your personal data (note: we do not sell your data).

  • Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA or CPRA.

To exercise your rights, please submit a verifiable consumer request by one of the following methods:

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use Secure Socket Layer (SSL) technology for encrypted data transfer and store sensitive data securely in compliance with relevant laws and regulations.

While we take reasonable precautions to safeguard your personal information, no method of electronic storage or transmission is 100% secure. Therefore, we cannot guarantee absolute security.

7. Retention of Your Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your personal information, we will delete it in accordance with applicable laws, unless we are required to retain it for legal reasons.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top of the page.

10. Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Agaso USA LLC
8 The Green, STE B
Dover, Kent 19901
Email: info@agasoequestrian.com
Phone: +1 267 393 2192

Privacy Policy for California Residents


If you are a California resident, the additional provisions in this section apply to you and complement the general privacy policy above. The rights you have under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) are outlined in this section.